Duty Manager and Customer Experience Champion
3 days ago
This role involves leading and managing a team on shift, ensuring excellent customer service, and maintaining a safe environment for all patrons.
The selected candidate will be responsible for:
- Managing and motivating team members to deliver exceptional results
- Communicating effectively with staff and customers to ensure seamless interactions
- Maintaining the safety, health, and well-being of all patrons
- Performing various administrative tasks to support the smooth operation of the centre
As a Duty Manager and Customer Service Assistant, you will have the opportunity to develop your skills in leadership, communication, and teamwork while delivering outstanding customer experiences.
Essential Skills and Qualifications- Demonstrated ability to provide outstanding customer service
- Certification in first aid, CPR, and pool lifeguarding
- A strong work ethic and willingness to learn and grow with the organization
We are committed to creating a positive and inclusive work environment that supports the growth and development of our employees. As a valued member of our team, you can expect:
Work Environment and BenefitsWe offer a range of benefits and perks to support your overall well-being, including opportunities for internal training and professional development. Our goal is to create a healthy work-life balance that allows you to thrive in your personal and professional life.
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