Collections Officer
1 month ago
FM Global is seeking a highly skilled and experienced Collections Officer to join our APAC Finance team in Melbourne. As a key member of our team, you will be responsible for performing all collection activities in compliance with clearly defined policies and procedures to support efficient cash flow and ensure timely payment of premiums from customers, brokers, or co-insurers.
Responsibilities:- Monitor, expedite, and finalize collection of all premiums due, focusing on items where effective collections can take place, bad debt provision items, and unallocated cash.
- Support the efforts of the Operations' Account Teams in the resolution of outstanding premiums.
- Collaborate with the Account Teams to ensure that invoices are issued, and premiums are paid within specified time frames.
- Maintain accurate records on incoming payments and report results to the local Manager, Finance on a weekly basis.
- Support local Manager, Finance with other duties as may from time to time be deemed appropriate.
- Participate in meetings with Operations Account Teams regarding Key Accounts, Pre-Renewal discussions, and/or Captive or Reinsurance panel involvement.
- Review and reconcile complex bordereaux payments and/or payment histories for brokers, insureds, and work with Accounts Receivable for accurate allocation.
- Independently arrive at decisions on day-to-day issues in the absence of the local Manager, Finance and/or corporate Supervisor/Manager, Collections.
- Associates Degree in Business, or A-level diploma, or equivalent, as a minimum.
- Minimum 2 years of experience in an insurance industry, preferable or in financial services.
- Knowledge of and experience in Collections, Accounts Receivable, or commercial insurance policy processing.
- Ability to work independently within specific timeframes and deadlines.
- Possess critical thinking and problem-solving skills and attention to detail.
- Excellent interpersonal and communication skills.
- Excellent organisational skills, and ability to recognize and schedule priorities.
- Proficiency in Microsoft Outlook, Excel, and Word, and PeopleSoft/Oracle or other accounting packages preferred.
- Career development and training opportunities.
- Supportive and collaborative team environment.
- Tuition reimbursement.
- Rich health and well-being programs.
- Volunteer days and so much more.
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Collections Officer
1 month ago
Melbourne, Victoria, Australia FM Global Full timeAbout the RoleWe are seeking a highly skilled and experienced Collections Officer to join our team at FM Global. As a Collections Officer, you will be responsible for performing all collection activities in compliance with clearly defined policies and procedures to support efficient cash flow and ensure timely payment of premiums from customers, brokers, or...
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Collection Officer
1 week ago
Melbourne, Victoria, Australia Symmetry Human Resources Group Pty Ltd Full timeAre you looking to grow your career in a multilingual organization?We are seeking a Collection Officer to join our team in Melbourne, where you will leverage your communication and problem-solving skills to help customers navigate their financial obligations. About the roleAs a Collection Officer, you will be working in a modern office building in the heart...
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Medical Billing and Collections Officer
3 weeks ago
Melbourne, Victoria, Australia Cabrini Health Full timeAbout the RoleCabrini Health is seeking an experienced Medical Billing and Collections Officer to join our Patient Accounts team. The successful candidate will be responsible for billing and claiming for a variety of services, debt follow-up and collections, management of claim rejections, and liaising efficiently with internal and external stakeholders.Key...
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Collections Specialist
4 weeks ago
Melbourne, Victoria, Australia Randstad Full timeCollections Officer RoleWe are seeking a highly motivated and experienced Collections Officer to join our team in Melbourne's CBD. As a Collections Officer, you will be responsible for collecting payments from clients through inbound and outbound calls, managing an inbox of emails, and assisting clients with queries and payments.Key Responsibilities:Collect...
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Collections Specialist
4 weeks ago
Melbourne, Victoria, Australia Randstad Full timeCollections Officer RoleWe are seeking a highly motivated and experienced Collections Officer to join our team in Melbourne's CBD. As a Collections Officer, you will be responsible for collecting payments from clients through inbound and outbound calls, managing an inbox of emails, and assisting clients with queries and payments.Key Responsibilities:Collect...
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Collections Specialist
3 weeks ago
Melbourne, Victoria, Australia Randstad Full timeCollections Officer RoleWe are seeking a highly motivated and organized Collections Officer to join our team in Melbourne's CBD. As a Collections Officer, you will be responsible for collecting payments from clients through inbound and outbound calls, managing an inbox of emails, and assisting clients with queries and payments.Key Responsibilities:Collect...
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Collections Specialist
2 weeks ago
Melbourne, Victoria, Australia Randstad Full timeCollections Officer Role OverviewWe are seeking a skilled Collections Officer to join our team in Melbourne's CBD. As a Collections Officer, you will be responsible for collecting payments from clients through inbound and outbound calls, managing an inbox of emails, and assisting clients with queries and payments.Key Responsibilities:Collect payments from...
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Collections Specialist
2 weeks ago
Melbourne, Victoria, Australia Randstad Full timeCollections Officer Role SummaryWe are seeking a skilled Collections Officer to join our team at Randstad. As a Collections Officer, you will be responsible for collecting payments from clients through inbound and outbound calls, managing an inbox of emails, and assisting clients with any queries they may have.Key Responsibilities:Collect payments from...
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Collection Specialist
2 weeks ago
Melbourne, Victoria, Australia Healthscope Full timeCollections Officer Role OverviewHealthscope's Victorian Centralised Billing and Collections Hub is seeking a skilled Collection Officer to manage a portfolio of fund and patient-related debt. The successful candidate will maintain the highest standard of customer service and industry-leading standards.Key ResponsibilitiesEnsure Collections processes are...
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AR Officer
3 weeks ago
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Senior Collective Investment Assets Officer
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Collections Specialist
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Melbourne, Victoria, Australia Perpetual Full timeAbout the RoleWe are seeking a highly skilled and experienced Collections Officer to join our team at Perpetual. As a key member of our finance team, you will be responsible for end-to-end credit control, banking, and receipting of payments into our accounting system.Key ResponsibilitiesEnsure timely and accurate collection of accounts in accordance with...
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Collections Specialist
4 weeks ago
Melbourne, Victoria, Australia Perpetual Full timeAbout the RoleWe are seeking a highly skilled and experienced Collections Officer to join our team at Perpetual. As a key member of our finance team, you will be responsible for end-to-end credit control, banking, and receipting of payments into our accounting system.Key ResponsibilitiesEnsure timely and accurate collection of accounts in accordance with...
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Collections Specialist
3 weeks ago
Melbourne, Victoria, Australia Randstad Full timeAre you looking for a challenging role in collections? We have an exciting opportunity for a Collections Specialist to join our team in Melbourne's CBD. This is a fully office-based position with standard working hours and some shift work when required. As a Collections Specialist, you will be responsible for:Collecting payments from clients through inbound...
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Collections Specialist
1 week ago
Melbourne, Victoria, Australia Randstad Full timeAs a Collections Officer at Randstad, you will play a vital role in our call centre team in Melbourne's CBD.This is a fully office-based position with varying shifts between 8am and 8pm. The salary for this role is between $52,500 to $57,000 plus superannuation.The key responsibilities of this role include:Collecting payments from clients through inbound...
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Art Collections Specialist
4 weeks ago
Melbourne, Victoria, Australia RMIT University Full timeAbout the RoleRMIT University is seeking a part-time Art Collections Officer to support the care, management, and access of RMIT's art assets. As an Art Collections Officer, you will work collaboratively with the Technical Collections Coordinator to support the RMIT Art Collection.Key ResponsibilitiesProvide specialist collections expertise to carry out...
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Senior Payroll Officer
3 weeks ago
Melbourne, Victoria, Australia Brand Collective Full timeAbout the RoleWe are seeking a highly skilled Senior Payroll Officer to join our dynamic People & Culture team at Brand Collective. As a key member of our payroll division, you will be responsible for ensuring the timely and accurate payment of employee wages.Key ResponsibilitiesSupport end-to-end payroll processes throughout the employment...
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Senior Collective Investment Assets Officer
2 weeks ago
Melbourne, Victoria, Australia Citi Full timeAbout the RoleCiti is seeking a highly skilled Senior Collective Investment Assets Officer to join our team in Melbourne, Australia. As a key member of our Securities and Derivatives Processing team, you will be responsible for assisting management with the design and testing of optimal operating models to support governance and control of Collective...
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Customer Service Collections Officer
1 month ago
Melbourne, Victoria, Australia Randstad Full timeAbout the RoleWe are seeking a skilled Collections Representative to join our team at Randstad. As a Collections Representative, you will play a crucial role in assisting customers who have fallen behind on their payments and helping them get back on track.Key ResponsibilitiesCommunicate with customers to devise a solution to their payment issuesWork with...
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Customer Service Collections Officer
1 month ago
Melbourne, Victoria, Australia Randstad Full timeAbout the RoleWe are seeking a skilled Collections Representative to join our team at Randstad. As a Collections Representative, you will play a crucial role in assisting customers who have fallen behind on their payments and working with them to devise a solution.Your responsibilities will include:Communicating with customers to understand their financial...
