Customer Service Professional
4 days ago
We are seeking a professional and customer-focused individual to join our dedicated hospitality team in the capacity of Front Desk Assistant.
This role involves being the face of our hotel, ensuring guests receive a warm welcome and seamless experience. Key responsibilities include:
- Managing check-ins, check-outs, and reservations
- Handling guest inquiries and providing exceptional customer service
- Assisting with booking systems and front office operations
- Collaborating with other departments to enhance guest satisfaction
To be successful in this position, you will need to possess strong customer service skills, be able to multitask in a fast-paced environment, and demonstrate a team player mindset.
We offer comprehensive training to equip team members with the skills needed for success, including hands-on experience with globally recognized hotel PMS software, introductory housekeeping training, RSA Certification & Bar/Function work training, and Certified Revenue Management training.
In addition to competitive hourly rates ($25.85 - $43.73) and flexible work arrangements, we provide various benefits, including employee discounts, professional development assistance, and free on-site car parking.
If you're passionate about delivering exceptional customer experiences and committed to continuous learning and growth, we'd love to hear from you.
Key Requirements:
- Strong customer service skills & professionalism
- Ability to multi-task in a fast-paced environment
- A team player who's willing to pitch in when needed
Job Type: Full-time, Part-time, Casual
Pay: $25.85 - $43.73 per hour
Expected hours: 15 - 38 per week
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