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Digital Infrastructure Specialist

3 weeks ago

Dandenong, Victoria, Australia Aussie Broadband Full time

Aussie Broadband is a leading Australian telecommunications provider, committed to delivering exceptional digital experiences to its customers. With a strong focus on innovation and customer satisfaction, we are seeking a skilled Network Operations Engineer to join our team.

About the Role:

We are looking for an experienced Network Operations Engineer to support our mission of providing high-quality network services to our customers. As a key member of our Network Operations Centre (NOC) team, you will be responsible for ensuring the reliability, security, and performance of our network infrastructure.

Key Responsibilities:

  • Monitoring and event management to identify potential network or security issues
  • Incident management to resolve network and security incidents within set Service Level Agreement (SLA) targets
  • Performing proactive risk assessments and collaborating with cross-functional teams to mitigate risks
  • Collaborating with stakeholders to ensure seamless incident management, request fulfillment, and problem resolution
  • Developing and maintaining technical documentation, including processes, playbooks, and knowledge articles

Requirements:

To succeed in this role, you will need:

  • At least 3 years' experience in technical networking roles, preferably within an Internet Service Provider (ISP) or large Enterprise environment
  • Strong understanding of networking protocols, including IPv4 and IPv6, CG-NAT, MPLS, IPSEC, Segment Routing, BGP, OSPF, VLANs, EVPN, VRF, DNS, DHCP, and RADIUS
  • Excellent troubleshooting skills, both active (devices) and passive (fibre)
  • Experience with Cisco ASR9k routers, Cisco NCS routers, Juniper routers, EVPN, EIGRP, Fortinet firewalls, and Corero DDoS Protection
  • Experience with network monitoring and IT Service Management (ITSM) systems, such as LogicMonitor
  • Relevant vendor certifications, including Cisco CCNA, Juniper JCNA, Fortinet NSE, ITIL 4, and Network Security certifications

What We Offer:

In return for your expertise, we offer:

  • A competitive salary range of $120,000 - $180,000 per annum, depending on experience
  • Ongoing professional development opportunities to enhance your skills and career prospects
  • A dynamic and inclusive work environment that values diversity, equity, and inclusion
  • A comprehensive benefits package, including flexible working arrangements, generous leave entitlements, and access to exclusive employee discounts

How to Apply:

If you're a motivated and detail-oriented individual with a passion for delivering exceptional network services, please submit your application via our website.