
Higher Education Systems Specialist
6 hours ago
We are seeking an experienced professional to provide support and backfill for a team member on leave. This is a key role working on service requests and standard support tickets, collaborating with teams across Australia and India.
Key Responsibilities:- Provide functional support for higher education systems, addressing tickets and service requests.
- Collaborate with local and offshore teams to ensure smooth operations.
- Engage in requirement gathering, fit-gap analysis, design, business process mapping, configuration, and testing.
- Deliver high-quality documentation, including business requirements, functional specifications, and test scripts.
- 5-6 years' experience as a higher education systems specialist.
- Strong hands-on expertise across at least 5 higher education system modules.
- Experience with SQL, PS Queries, and Integration Broker monitoring.
- Proven ability in full systems development lifecycle, from requirements to testing.
- Solid background in quality assurance, including test planning and execution.
As a valued team member, you will have opportunities for career growth and professional development, working collaboratively with cross-functional teams to deliver projects and services.
Other Requirements:Proficiency in English language, excellent communication skills, strong analytical skills, and the ability to work effectively in a fast-paced environment.
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