Customer Experience Professional

6 days ago

Perth, Western Australia beBeeCustomerSupport Full time $45,000 - $80,000

About our organization:
We strive to provide top-notch service to our clients worldwide.

The Position:
  • Deliver exceptional customer support by efficiently handling inquiries, requests, and quotes.
  • Maintain a professional demeanor when interacting with clients over the phone.
  • Utilize systems for inventory management and part tracking.
  • Effectively manage customer escalations and maintain accurate order records.
  • Achieve performance metrics and focus on continuous improvement.

Necessary Skills:

  • Demonstrate passion for delivering exceptional customer experiences.
  • Possess experience in customer service and sales, with strong relationship-building skills.
  • Show initiative as a self-starter with a proactive, solutions-focused mindset.
  • Exhibit reliability, punctuality, and confident communication skills.

Benefits Package:

  • Me Day: A paid day off for personal use.
  • Paid Parental Leave: Comprehensive paid leave for new parents.
  • Ongoing Training: Thorough training, support, and resources provided.
  • Business Perks: Exclusive discounts with preferred retailers.
  • Team Events: Regular team gatherings, monthly events, and annual awards.
  • Employee Wellbeing: Access to a confidential Employee Assistance Program (EAP) for you and your family.

About Our Company Culture:

  • We are part of a global organization with a diverse team.
  • We aim to provide an outstanding customer experience.

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