Customer Relationship Advocate

2 days ago

Sydney, New South Wales, Australia beBeeRelationship Full time $90,000 - $120,000

Job Title: Customer Relationship Advocate

About the Role

As a key member of our premium team, you will be responsible for fostering long-lasting relationships with our valued customers.

Key responsibilities include:

  • Managing customer inquiries and issues in a timely and professional manner
  • Collaborating with internal teams to resolve matters efficiently
  • Developing and implementing personalized marketing plans to grow customer engagement
  • Hosting events and ensuring customers have a superior experience
  • Maintaining records of all communication and customer insights within CRM
  • Executing marketing campaigns through various channels, promoting our commitment to sustainability and safer gambling practices

The ideal candidate will possess excellent communication skills, a customer-centric attitude, and the ability to work collaboratively in a fast-paced environment.

Benefits

Our team offers a competitive salary, generous performance-based bonus, 25 days annual leave, flexible working policy, and access to tailored career development programs.

About Us

At our organization, we value diversity and welcome applicants from all backgrounds. We strive to create an inclusive and dynamic work environment that fosters growth and development.

Required Skills and Qualifications

The successful candidate will have a passion for building customer relationships, excellent time management skills, and commercial acumen. Experience working in a target-driven environment is highly desirable.

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