Research Operations Manager
1 day ago
Role Overview
Roy Morgan Research is seeking a highly motivated and experienced professional to join our team as a Research Operations Manager. In this role, you will be responsible for managing our research operations, including recruiting, training, and supporting interviewers, as well as developing and implementing training materials.
Key Responsibilities
- Manage the recruitment, training, and support of interviewers to ensure high-quality data collection.
- Develop and implement training materials to enhance interviewer skills and knowledge.
- Collaborate with internal teams to oversee the production and distribution of field materials.
- Ensure accuracy and suitability of survey questionnaires, sample management procedures, and workflows impacting field operations.
- Identify operational improvement opportunities and promptly resolve any issues or queries.
Requirements
- Field management experience with a proven track record of success.
- Excellent verbal and written communication skills.
- Strong organizational abilities, capable of managing multiple priorities simultaneously.
- A positive and collaborative attitude, with a passion for working as part of a team.
- Competency in Microsoft Office tools (Word, Excel, PowerPoint, and Outlook).
- Familiarity with statistical tools and their application in research analysis, is an advantage.
What We Offer
- Career progression opportunities for high-performing individuals.
- A vibrant work culture that values collaboration and support.
- Competitive rewards and benefits, including a salary package, health insurance, and corporate discounts.
- Meaningful benefits, including an annual flu vaccine, EAP, and regular company social events.
About Us
Roy Morgan Research is a leading market research company with a legacy spanning over 80 years. We are committed to delivering high-quality research and insights that help our clients make informed decisions. Our team is passionate about research and dedicated to delivering exceptional results.
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