Operations Expertise Seeker

1 week ago

Melbourne, Victoria, Australia beBeeCustomer Full time $95,000 - $115,000

Are you a results-driven professional looking for a challenging role where you can make a real impact? We are seeking a Service Operations Specialist to join our team, providing crucial support to our Service Operations and Digital Experience department.

This is an exciting opportunity to contribute to the success of our aftersales programs and enhance the customer journey. As a Service Operations Specialist, you will work closely with our National Service and Digital Experience Manager to deliver exceptional customer experiences and drive business growth.

The Role

Key responsibilities include:

  • Providing marketing support through maintenance and optimisation of ownership marketing collateral and campaigns.
  • Assisting with service operations, including coordinating communications, maintaining information channels, and supporting strategic projects.
  • Working with the National Service and Digital Experience Manager to enhance the customer digital experience, ensuring the best digital journey from connection and activation to digital extras available to purchase.
  • Providing project support for various Customer Service Team initiatives, including system implementations and retailer training.
Requirements

To be successful in this role, you will need:

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Experience in service operations or a related field.
Benefits

We offer a range of benefits to support your career and well-being, including:

  • Flexible working arrangements.
  • Professional development opportunities.
  • Competitive salary and benefits package.
  • Collaborative and dynamic work environment.
What We Offer

At our organisation, we value diversity and inclusion, and we are committed to creating a workplace culture that supports the needs of all employees. We believe that our people are our greatest asset, and we invest in their development and well-being to ensure they have the skills and resources needed to succeed.

How to Apply

If you are a motivated and experienced professional looking for a new challenge, please submit your application by [COB] 19th September 2025.

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