Senior Operational Oversight Specialist
3 days ago
The role of the Operational Oversight Specialist is to support the Administration and Operations team in managing reporting, oversight and relationships that support operational functions.
This includes providing subject matter expertise and operational support to the Administration Operations team, supporting strategic projects aligned with fund objectives, contributing to internal oversight activities and stakeholder engagement, identifying and implementing opportunities to enhance operational performance and member/employer experience, ensuring all activities comply with governance, risk, and regulatory requirements, and facilitating forums with external stakeholders to ensure effective service delivery.
Key responsibilities include overseeing and managing key operational service providers and products, providing subject matter expertise and operational support to the Administration Operations team, supporting strategic projects aligned with fund and business unit objectives, contributing to internal oversight activities and stakeholder engagement, identifying and implementing opportunities to enhance operational performance and member/employer experience, ensuring all activities comply with governance, risk, and regulatory requirements, and facilitating forums with external stakeholders to ensure effective service delivery.
Requirements for this role include experienced in managing and improving operational performance in superannuation, including insourced and outsourced models, skilled in managing external provider relationships, proven ability to prioritise and deliver outcomes under competing deadlines, demonstrated continuous improvement and problem-solving capabilities, experienced in supporting multiple projects simultaneously, qualifications in business/finance and RG 146 accreditation are desirable, knowledge of Defined Benefit operations is an advantage, and a commitment to diversity and inclusion.
Cbus values difference and welcomes applications from candidates with diverse backgrounds, experiences, gender identities, abilities and thinking styles. We believe that a diverse team drives innovation and delivers better outcomes. If you're interested in this role and have the required skills and qualifications, please submit your application.
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