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Attendant for Exclusive Guest Experiences

2 months ago

Adelaide, South Australia SOFITEL Full time
{"Job Title": "Club Millésime Attendant", "Job Description": "Deliver Exceptional Guest Experiences

We are seeking a highly skilled and passionate Attendant to join our team at Sofitel Adelaide. As a key member of our Club Millésime team, you will be responsible for delivering exceptional guest experiences, providing personalized service, and ensuring that every interaction is memorable and enjoyable.

Key Responsibilities:

  • Provide exceptional service to VIP guests, responding to their requests and needs in a timely and professional manner.
  • Deliver established food and beverage service sequences, showcasing your knowledge of our menus and wine lists.
  • Maintain product knowledge and make recommendations to guests, enhancing their dining experience.
  • Promote hotel facilities and services, looking for opportunities to upsell and exceed guest expectations.
  • Work collaboratively with the team to ensure seamless service delivery and exceed guest satisfaction.

Requirements:

  • Previous experience in a similar role, preferably in a high-end setting.
  • Strong service skills, with confidence in all aspects of service.
  • Availability to work a variety of shifts, including breakfast and evening service periods.
  • Valid South Australian Responsible Service of Alcohol (RSA) certification.
  • Full Australian working rights.

What We Offer:

  • Employee benefit card offering discounted accommodation and food and beverage discounts in Accor properties worldwide.
  • Up to 50% discount on meals at Sofitel Adelaide.
  • Family and Friends accommodation discounts.
  • Learning programs through our Academies.
  • Fully laundered uniform provided.
  • Free 24-hour access to our Employee Assistance Program.
  • Opportunities to develop your talent and grow within our property and across the world.

Join Our Team:

We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent. If you are passionate about delivering exceptional guest experiences and have a true love for creating memorable moments, we encourage you to apply for this exciting opportunity.

At Sofitel Adelaide, we welcome you as you are and offer a fun, fast-paced, and rewarding work environment. We aim to make every interaction count and create a workplace where you can feel valued and empowered to grow.

Apply now and take the first step towards an exciting career with Sofitel Adelaide and Accor.

"}