
Selling Experience Leader
7 days ago
As a retail supervisor, you will play a pivotal role in ensuring the success of our retail operations. Your responsibilities will include supporting the store leadership team in overseeing the daily activities of our stores and supervising our store teams.
Key Responsibilities:
- Lead from the front by providing exceptional customer service and creating memorable experiences for our customers through outstanding product knowledge and ability to offer solutions.
- Work closely with the Store and Assistant Store Manager to deliver on business objectives and key performance indicators.
- Reinforce the customer-centric nature of our company by providing a superior customer experience for each person who walks through our store.
- Manage the movement of stock to reduce shrinkage and optimise sales.
- Filing and tidying the shopfloor and getting the store set up for promotions and sales.
- Run shifts as required including opening and closing the store premises, cash handling and maintaining store security.
- Provide effective leadership on days where you are required to run a shift.
- Support the store leadership team by assisting with assigned tasks.
The ideal candidate will have experience in a retail customer service role and/or supervisory experience within retail or hospitality. A strong focus on delivering outstanding customer service is essential, along with the ability to work in a fast-paced environment and multitask to provide service for multiple customers.
BenefitsWe offer a range of benefits to our employees, including:
- A 40% team member discount for you, your friends and family.
- Access to exclusive discounts on products and memberships.
- Free EAP services.
- 15% discount on Goodlife and Fitness First Gyms memberships.
- Discounts on Studio Pilates and City Cave.
- Complimentary consultations with Westpac.
- 7% discount on Medibank private health insurance.
- Up to 15% off at Strike Bowling & Holey Moley.
City Beach values diversity and inclusion in the workplace and strives to create an environment that respects and celebrates individual differences. We believe that everyone deserves dignity and respect in their place of work.
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