Venue Experience Leader
6 days ago
Creating unforgettable experiences for our guests is at the forefront of everything we do. We're a fast-growing entertainment company with over 50 venues across Australia, New Zealand, and America, and we're looking for a skilled Venue Experience Leader to join our team in Northbridge, Western Australia.
About UsWe believe that fun has the power to bring people together, and it's not just for kids. As industry leaders in amusement and entertainment, we're dedicated to developing directional concepts that provide a safe and inclusive environment for every guest.
What You'll DoYou'll be a hands-on leader who drives your team to deliver exceptional guest experiences. Your responsibilities will include:
- Driving revenue growth by leading high-performing teams and exceeding expectations
- Developing engaging spaces that elevate our brand
- Supporting and inspiring a talented team of hospitality professionals
- Assisting in managing Front of House & Back of House operations, including rosters, training, P&L management, forecasting, casual recruitment, COGs, and labor
We're committed to providing a range of benefits that make us a great place to work, including:
- A development program and the opportunity to learn from industry experts
- Focusing on wellbeing and mental health support, with partnerships like Headspace and EAP access
- Inclusiveness initiatives, Pride, Women, and Neurodiversity Employee network groups
- Access to gender affirmation leave
- Free activities for yourself at any of our entertainment brands
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