User Engagement Specialist

1 week ago

Adelaide, South Australia beBeeCustomerSuccess Full time $90,000 - $100,000

At Elected Technologies, we're on a mission to empower users and help them get the most out of our platforms. As a pivotal role in this journey, you'll be working closely with clients to ensure their success.

Key Responsibilities
  • Provide responsive support and proactive training to users
  • Guide best practice use of our platform, including telephony and advanced tools
  • Onboard new clients and manage their go-live process
  • Maintain deep knowledge of our product to act as a subject matter expert
  • Develop user-friendly resources and training materials
  • Analyse user data to identify trends and adoption opportunities
  • Test new features and deliver structured feedback to our product team
  • Communicate client insights and feature requests internally
  • Maintain accurate support records and drive continuous improvement

You will work closely with local leadership, impact user experience directly, and contribute to an evolving product that supports democracy.

Requirements
  • Proven experience in customer success, support, or client training
  • Excellent communication and problem-solving skills
  • Technically proficient, with familiarity in tools like Google Workspace
  • Organised, detail-oriented, and responsive
  • Experience in political campaigns or party operations (optional)
  • Comfortable with remote work or located in Adelaide
  • Able to manage multiple client expectations and time-sensitive tasks
  • Full-time or four-day week available
  • Adelaide-based or remote with regular travel (up to twice/month)
  • Flexible structure with scope to evolve into a senior position

We are a values-driven team committed to enhancing political engagement through technology.

  • User Experience and User Interface Design Specialist

    1 week ago

    Adelaide, South Australia beBeeDesign Full time $75,000 - $105,000

    Job DetailsWe are seeking an experienced Ui/Ux Designer to join our team in Adelaide. This is a fantastic opportunity for a skilled professional with relevant experience to take their career to the next level.Key responsibilities include:Agile project delivery experience or exposure, including the ability to work collaboratively as part of a cross-functional...

  • User Experience Designer

    5 days ago

    Adelaide, South Australia beBeeFrontend Full time $90,000 - $100,000

    Software Development OpportunityAt our agency, we are seeking a skilled professional to join our team in Adelaide.This is a full-time role that combines user interface design, front-end development, and support to deliver functional, intuitive, and engaging user experiences across our digital environments.Key ResponsibilitiesDesign intuitive and visually...

  • User Experience Leader

    1 week ago

    Adelaide, South Australia beBeeEngagement Full time $100,000 - $150,000

    Job Title: Engagement and Experience ManagerWe are seeking a seasoned professional to lead our newly formed Engagement & Experience Branch. As the bridge between our products and users, you will ensure that every touchpoint is intuitive, impactful, and aligned with stakeholder needs.About the RoleDevelop strategic vision and project management excellence to...

  • User Experience Manager

    6 days ago

    Adelaide, South Australia beBeeStakeholder Full time $90,000 - $120,000

    About This RoleWe are seeking a seasoned professional to lead our newly formed Engagement & Experience Branch. As Engagement and Experience Manager, you will be the bridge between our products and users, ensuring that every touchpoint is intuitive, impactful, and aligned with stakeholder needs.Key ResponsibilitiesDemonstrated experience in being the voice of...

  • IT Support Specialist

    2 weeks ago

    Adelaide, South Australia beBeeSupport Full time $80,000 - $120,000

    We are seeking a skilled IT Support Specialist to join our team. This role involves providing onsite and remote assistance to end-users, resolving technical issues, and ensuring the smooth operation of IT systems.Key Responsibilities:Provide technical support and troubleshooting services for computer systems, software, and hardwarePerform regular maintenance...

  • Senior User Interface Specialist

    6 days ago

    Adelaide, South Australia beBeeFrontEndDeveloper Full time $95,000 - $120,000

    At the forefront of our organization, we're seeking a skilled Front End Developer to join our collaborative product team. This pivotal role involves building and refining cutting-edge front-end experiences that captivate and engage users.Key Responsibilities:Bolster UI components and oversee front-end logicCollaborate with product managers and designers on...

  • Senior Consultant

    2 weeks ago

    Adelaide, South Australia beBeeExperience Full time $80,000 - $120,000

    End User Experience SpecialistWe're seeking an experienced professional to fill the role of End User Experience Specialist.This is a permanent position located in Adelaide, South Australia. The successful candidate will work closely with our team to deliver high-quality solutions and provide exceptional customer service.The primary responsibilities of this...

  • Senior Customer Engagement Specialist

    2 weeks ago

    Adelaide, South Australia beBeeCustomerSuccess Full time $90,000 - $100,000

    \Customer Success Professional\Elected Technologies is a mission-driven software company partnering with elected representatives and political parties to enhance engagement, organisation, and meaningful action. Their platform is widely used by political professionals and continuously evolves to meet sector needs.\You will play a pivotal role in empowering...

  • Customer Engagement Specialist

    7 days ago

    Adelaide, South Australia beBeeCustomerEngagement Full time $70,400 - $72,800

    Job Title: Customer Engagement SpecialistThis is an exciting opportunity to join a leading provider of NDIS plan management services in Adelaide. As a Customer Engagement Specialist, you will be responsible for providing high-quality service to clients and providers.

  • Senior User Interface Specialist

    6 days ago

    Adelaide, South Australia beBeeDevelopment Full time $95,000 - $120,000

    Front End DeveloperA forward-thinking company is seeking a front-end developer to shape interactive user interfaces that empower businesses through data and automation.The successful candidate will be part of a collaborative product team responsible for building and refining front-end experiences using cutting-edge technologies.Key Responsibilities:Develop...