Claims Consultant General Liability

4 weeks ago


Sydney, New South Wales, Australia Gallagher Full time
About the Role

We are seeking a highly skilled Claims Consultant to join our General Liability team. As a Claims Consultant, you will be responsible for managing a portfolio of General Liability claims from start to finish.

Key Responsibilities
  • Interpret public liability and professional indemnity policy wordings and apply accurately
  • Provide advice to insured clients on indemnity, liability, quantum, reserving, and settlement
  • Liaise with third-party providers, including solicitors, loss adjusters, brokers, and barristers
  • Settle claims within client service instructions, company guidelines, and delegated authority
  • Resolve complaints in accordance with company guidelines and identify potential fraud/recovery indicators for claims
About You

We are looking for a candidate with a minimum of 2 years of Claims experience in public liability and/or professional indemnity claims management. Industry-specific ANZIIF qualifications are desirable, and you should have a strong exposure to claims involving Third Party Liability.

You will be a flexible and adaptable individual with excellent customer service, communication, time management, organisation, and interpersonal skills. PC literacy, including database and Microsoft Office skills, is also essential.

What We Offer

We offer a competitive salary, great teams, and exciting career opportunities. Our benefits include:

  • Flexible work arrangements, including work-from-home options
  • Paid parental leave
  • Opportunities for ongoing education and development
  • Service recognition awards
  • Employee assistance program for yourself and immediate family members
  • Excellent working environment, with a friendly, flexible, and supportive team

We are an Equal Opportunity Employer and welcome applications from Indigenous Australians. We are committed to diversity and inclusion in the workplace.



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