Venue Operations Director

11 hours ago


Launceston, Tasmania, Australia Country Club Resort Full time
{"title": "Venue Operations Manager", "description": "About Country Club Tasmania

Country Club Tasmania is a premier resort and casino in Launceston, Tasmania, owned by Federal Group, a family business operating across the Tourism, Hotel, and Gaming industries.

We're committed to delivering exceptional service and memorable experiences to every guest.

Our New Venue

We're excited to announce the opening of our new entertainment, food and beverage precinct in March 2025.

This new precinct will include a world-class 28 bay driving range, an extraordinary mini golf facility, a café, bar, and quick service restaurant.

About the Role

We're seeking a dynamic Venue Operations Manager to lead strategic planning and execution of our vibrant and fun new entertainment venue.

In this role, you'll be responsible for operational planning, team leadership, customer experience, and venue standards.

You'll work closely with our Leadership Team to drive success and growth, helping Country Club Tasmania reach new heights.

Key Responsibilities
  • Operational Planning: Develop and implement strategies to keep our venue thriving and buzzing with excitement.
  • Team Leadership: Guide and inspire a fantastic team to deliver excellent service and create a lively, positive work environment.
  • Customer Experience: Ensure every guest has an unforgettable time, making our venue the go-to fun spot for all ages.
  • Venue Standards: Maintain our high standards with a keen eye for detail, ensuring the new facilities are kept spotless and at top quality.
  • Performance Results: Drive success and growth, helping Country Club Tasmania reach new heights.
What We're Looking For

We're looking for a candidate with previous experience in a similar role at a premium venue.

You'll need to have a genuine passion for leadership in the food and beverage industry, as well as the ability to support recruitment, develop and train, and lead a growing high-performance team.

You'll also need to maintain currency with industry trends and best practices to continuously improve service offerings.

What We Offer
  • The opportunity to take on a newly created role, leading excellence in an exciting new venue.
  • Daily staff meal to keep you fuelled and energised.
  • Opportunities to work with and learn from talented and professional industry leaders.
  • Federal Group employee benefits including access to internal career opportunities, internal and external discounts, and much more.
How to Apply

If you're interested in this exciting opportunity, please click "Apply" and follow the steps to send us your resume and engaging cover letter outlining why you're the right person for the role.

", "lang_code": "en-US"}

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