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Venue Operations Manager
2 months ago
Country Club Tasmania is a premier resort and casino in Launceston, Tasmania, owned by Federal Group, a family business operating across the Tourism, Hotel, and Gaming industries. Our company is a proud employer of over 350 staff members, who are committed to delivering exceptional service and memorable experiences to every guest.
Our New VenueWe are excited to announce the opening of a new entertainment, food and beverage precinct at Country Club Tasmania. This new precinct will include a world-class 28 bay driving range and an extraordinary mini golf facility, plus a café, bar and quick service restaurant. Our goal is to create a lively and dynamic guest experience that will redefine the leisure experience at Country Club.
Job SummaryWe are seeking a dynamic Venue Operations Manager to lead strategic planning and execution of our new entertainment venue. The successful candidate will be responsible for operational planning, team leadership, customer experience, and venue standards. If you have a genuine passion for leadership in the food and beverage industry and are looking for a new challenge, we encourage you to apply.
Key Responsibilities- Operational Planning: Develop and implement a comprehensive operational plan to ensure the smooth operation of the new venue.
- Team Leadership: Lead and motivate a high-performing team to deliver exceptional service and create a positive work environment.
- Customer Experience: Ensure every guest has an unforgettable experience, making our venue the go-to fun spot for all ages.
- Venue Standards: Maintain high standards of cleanliness and quality, ensuring the new facilities are kept spotless and at top quality.
- Performance Results: Drive success and growth, helping Country Club Tasmania reach new heights.
- A genuine passion for leadership in the food and beverage industry.
- The ability to support recruitment, develop and train, and lead a growing high-performance team.
- Maintain currency with industry trends and best practices to continuously improve service offerings.
- Monitor and maintain inventory levels for supplies and equipment.
- Ability to implement a dynamic budgeting approach, leveraging performance data and market trends to allocate resources effectively.
- The opportunity to take on a newly created role, leading excellence in an exciting new venue.
- Daily staff meal to keep you fuelled and energised.
- Opportunities to work with and learn from talented and professional industry leaders.
- Federal Group employee benefits including access to internal career opportunities, internal and external discounts, and much more.
