Key Client Relationship Manager

1 week ago

Sydney, New South Wales, Australia beBeeClientRelationship Full time $100,000 - $120,000

About the Position

We are seeking a proactive individual with natural ability to build long-term relationships with clients. Our ideal candidate will have technical background in food contact products or packaging.

The Key Client Relationship Manager plays critical role in driving sales and maintaining strong, long-term relationships with key clients. Their responsibilities span strategic planning, relationship management, sales growth, and market analysis among others.

Key Responsibilities:

  • Develop and implement strategic plans to achieve sales targets and expand our presence within sustainable food packaging sector.
  • Identify and prioritize key accounts that are critical to business's growth and sustainability objectives.
  • Build and maintain strong, long-term relationships with key clients.
  • Act as main point of contact between company and its key accounts, ensuring that client needs are met effectively.

Sales and Revenue Growth:

  • Drive sales growth by identifying opportunities within existing accounts and prospecting for new business.
  • Develop and execute account-specific sales strategies to meet or exceed sales targets.

Market and Industry Analysis:

  • Conduct market research to stay informed about industry trends, competitive landscape, and client needs in sustainable food packaging sector.
  • Use insights from market analysis to inform sales strategies and product development.
  • Maintain deep knowledge of company's sustainable packaging products and services.
  • Provide clients with expert advice on how company's solutions can meet their sustainability goals and packaging needs.

Negotiation and Contract Management:

  • Lead contract negotiations with key accounts, ensuring favorable terms that align with company's business objectives.
  • Manage contract renewals and amendments in timely and efficient manner.
  • Address and resolve any issues or challenges that key accounts may face, ensuring high level of customer satisfaction.
  • Proactively identify potential problems and implement solutions before they impact client relationship.

Cross-Functional Collaboration:

  • Work closely with internal teams, including marketing, product development, and supply chain, to ensure client needs are met and to drive development of new sustainable packaging solutions.
  • Facilitate communication between client and company's internal departments to ensure seamless service delivery.
  • Promote company's sustainability initiatives and commitment to environmental responsibility to key clients.
  • Work with clients to develop and implement sustainable packaging strategies that align with their own corporate sustainability goals.
  • Monitor and analyze account performance metrics, providing regular reports to senior management.
  • Use data-driven insights to adjust strategies and improve account management processes.

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