
Product Onboarding Specialist
2 days ago
Job Title:
Product Onboarding ProfessionalIn this key role, you will be responsible for developing pre-sales expertise and capability within our Regulatory Compliance solution line. This position is central to the evolution of our solution line's technical expertise to leverage the sales team's field efforts more effectively.
This is a full-time permanent role reporting to the Head of Sales, Asia & Pacific based in Melbourne. The successful candidate will have excellent interpersonal and communication skills, including the ability to make persuasive presentations to a variety of audiences.
Key Responsibilities:
- Provide pre-sales support to our Business Development Manager (BDM) team through the facilitation of in-depth customer needs analysis and product demonstrations.
- Interact with customers to represent their requirements and understand key customer needs and market basics.
- Review and utilize data from predefined dashboards to make decision recommendations.
- Liaise with internal business partners, e.g., sales teams, to gather and assess product needs in the marketplace.
- Provide solution and domain expertise to sales campaigns, including assisting in the technical validation phase of the sales cycle.
- Deliver online and face-to-face demonstrations of our RC technology solutions, to assist BDMs and Relationship Managers in closing opportunities.
- Actively monitor the portfolio of the top twenty RC sales opportunities for the region.
- Maintain knowledge of industry trends associated with our Regulatory Compliance portfolio.
- Provide gap analysis for clients to assist their understanding of how our product is relevant.
- Content creation with Channel Partners which includes demonstration videos, webinars, and podcasts.
- Attend fortnightly sales meetings and represent the solution line.
Requirements:
- Demonstrated experience working in a risk and compliance function is highly desirable.
- Presales and client management/customer success experience is a must.
- Excellent interpersonal and communication skills, including the ability to make persuasive presentations to a variety of audiences.
- Confidence in dealing with risk and compliance customers and other decision makers is essential.
- Proven ability to maintain understanding and awareness of the risk and compliance market and our solution offerings is essential.
- Team player and problem solver; energetic and driven to succeed in a fast-paced, dynamic environment.
- Good knowledge of Microsoft Office tools with knowledge of GRC (Governance Risk Compliance) software will be highly desirable.
- Responsible, methodical, and organized, self-learner, and innovative.
- Ability to travel interstate occasionally.
Benefits:
- Optical Assistance
- Life assurance and income protection
- Option to buy additional Annual Leave days
- Employee Assistance Program
- Referral Bonus
- Flexible working arrangements
- Benefits for you and your family
- Access to learning and development resources
About Us:
We provide legal, regulatory, and business information and analytics that help our customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world.
Our Regulatory Compliance solution combines regulatory content with technology to empower our customers to take control of their compliance obligations.
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