Customer Experience Champion for Telstra

1 month ago


South Hedland, Western Australia Telstra Full time

We are seeking a talented Customer Experience Champion to join our team at Telstra. As a Retail Sales Consultant, you will be the face of our brand, delivering exceptional customer service and creating memorable experiences for our clients.

Our purpose is to empower customers by identifying their needs and providing them with tailored solutions that transform their telecommunications experience. You will achieve this by staying up-to-date on the latest cutting-edge tech and gadgets, as well as continually developing your skills and knowledge to meet the evolving needs of our customers.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers alike. You will be driven to succeed, with a passion for delivering results and exceeding sales targets and KPIs.

We offer a competitive salary of $60,000 - $80,000 per annum, depending on experience, as well as a range of benefits including:

  • 30% off Telstra services
  • Exclusive discounts and offers across 240 brands and partners
  • A flexible, inclusive approach to parental leave – do it your way
  • Unlimited access to 17,000 learning programs – something for everyone
  • Team performance-based rewards and recognition programs

If you're passionate about delivering exceptional customer experiences and have a drive to succeed, we'd love to hear from you. Please submit your application, and our next step will be an assessment supported by our partner, Hire Vue.

At Telstra, we value diversity and inclusivity, and welcome applications from individuals from all backgrounds and abilities. We prioritise creating a workplace culture where everyone feels safe and can thrive.



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