Customer Service and Sales Consultant

1 week ago


South Hedland, Western Australia Telstra Full time

We're seeking a skilled Customer Service and Sales Consultant to join our team in South Hedland. This is an excellent opportunity to build a meaningful career with Telstra, one of Australia's iconic brands.

As a Retail Sales Consultant, you will be passionate about delivering exceptional customer experiences through outstanding customer service. You will achieve this by providing an exceptional in-store customer journey, identifying the products and services customers need to transform their telecommunications experience, and empowering them to make informed decisions.

Telstra is committed to building a connected future where everyone can thrive. Our purpose is to provide innovative solutions that meet the evolving needs of our customers. We believe that every day is different, and we thrive on making sure our customers connect faster, better, and smarter.

The ideal candidate will have a positive and resilient approach to customer service within a busy environment, a drive to reach and exceed sales targets and KPIs, and a hunger to learn and grow within the role. They will also have the ability to easily build connections with a variety of new and existing customers, an appetite to quickly develop customised solutions for customers, and experience in a customer-facing role.

In return, we offer a competitive salary of approximately $60,000 per annum, flexible work arrangements, and a range of benefits including 30% off Telstra services, exclusive discounts and offers across 240 brands and partners, and unlimited access to 17,000 learning programs.



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