Clinic Operations Coordinator

2 days ago

Gold Coast, Queensland, Australia beBeeClientCare Full time $59,000 - $73,000

We are seeking a highly skilled Clinic Operations Coordinator to join our team.

Key Responsibilities:
  • Welcoming clients and managing their experience for optimal outcomes is a key part of this role.
  • Coordinating appointments and confirming schedules with clients ensures seamless interactions.
  • Providing administrative support to clinicians (audiologists/audiometrists) is an essential aspect of the position.
  • Managing clinic operations, including opening and closing procedures, requires strong organizational skills.
  • Handling phone lines and email inboxes effectively is crucial for client satisfaction.
  • Billing clients correctly and taking payments accurately demonstrates financial acumen.
  • Learning and using various software and applications enhances productivity and efficiency.

Requirements:

  • Prior experience in customer service and/or administration is preferred.
  • A passion for delivering exceptional client experiences drives success.
  • Excellent communication and active listening skills facilitate effective interactions.
  • Resilience, self-motivation, and energy are necessary traits for this role.
  • Strong organizational and time management skills ensure smooth clinic operations.
  • Ability to work autonomously and collaboratively within a team fosters growth.
  • Focusing on results and achieving the best possible outcomes for both the clinic and clients is paramount.
  • Interest in learning about features and basic repair/maintenance of hearing aids can be beneficial.

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