Retail Operations Leader

2 weeks ago

Brisbane, Queensland, Australia beBeeOperations Full time $60,000 - $85,000
Retail Operations Leader

L'Occitane is a natural and luxurious beauty brand renowned worldwide, originating from Provence in the South of France. Our beauty products are made with an emphasis on ethical and socially responsible processes, practiced since our founding in 1976.

We value authenticity, respect, continuous improvement, and these values drive our success as a global retailer with over 2,200 boutiques.

L'OCCITANE is committed to creating an inclusive workplace where employees feel safe, respected, and valued for who they are.

About The Role

  • Deliver exceptional customer experiences and take your retail leadership journey to the next level.

Key Responsibilities

  • Assist the Boutique Manager in overseeing all aspects of boutique operations, ensuring seamless customer experiences.
  • Inspire, coach, and motivate the team to consistently achieve sales targets and key performance indicators.
  • Uphold brand standards, driving business growth through effective visual merchandising and stock management processes.
  • Contribute to a positive and collaborative team culture, fostering open communication and employee development.

About You

  • A minimum of 1-2 years' experience in a similar retail business, preferably in a senior role.
  • Excellent communication skills, both verbal and written, with the ability to motivate and inspire a team.
  • Strong analytical skills, with the ability to analyse and report key performance indicators.
  • Skin care & management experience is desirable but not essential.

Benefits

As a Retail Operations Leader at L'OCCITANE, you will be part of a dynamic team that values collaboration, innovation, and customer satisfaction. You will have opportunities for career growth and professional development, as well as a competitive compensation package.

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