Technical Operations Specialist

3 days ago

Newcastle, New South Wales, Australia beBeeFieldSupport Full time $99,360 - $117,760

**Job Title:** Auspex Field Support Representative

">
  • This role is responsible for providing exceptional technical support and training to users of the AusPEX system.
  • The successful candidate will be dedicated to ensuring the effective operation and standardisation of AusPEX, supporting the overall mission readiness and operational efficiency.
Key Responsibilities:">
  • Attend regular coordination meetings with stakeholders to identify, document, and provide feedback on requirements and issues.
  • Provide on-site assistance to assist users in the operation and standardisation of systems.
  • Serve as the primary point of contact for users to assist and ensure ticketed jobs are filled in completely and correctly.
  • Action and resolve ticketed jobs, including reviewing jobs, validating bugs and support issues.
  • Maintain an activity log (Activity Tracker) of support activities.
Required Skills and Qualifications:">
  • Previous experience working within the Australian Defence Force (ADF).
  • Proficient in PEX or equivalent Currency Management Software.
  • Excellent verbal and written communication skills.
  • Eligible to obtain and maintain an Australian Government Security Clearance (NV1 minimum, NV2 preferred).
Benefits:">
  • A workplace culture certified as a Great Place To Work
  • Flexible working conditions
  • Competitive salary (including annual reviews)

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