
Technical ICT Support Specialist
7 days ago
We are seeking a highly skilled and experienced Technical ICT Support Specialist to provide critical support for our dynamic environment.
Main Responsibilities:
- Level 1 (Basic) technical support for all products
- Level 2 (Troubleshooting) technical support for all products
- Logging or assisting with the logging of technical requests
- Maintenance and administration of DCR and SDTE infrastructure and endpoints
- Auditing and asset management of owned materiel, at unit locations
- Coordination and assistance with products' upgrades/updates/maintenance
- Contribution/participation in product test and evaluation activities
- Participation in technical request triage
- Conducting product maintenance in accordance with the Maintenance Management System
Key Requirements:
- Experience in IT Administration
- Experience with Physical and Virtual network devices
- Prior experience in IT cross-functional or project teams
- Prior experience working on ADF systems and networks
- NV2 security clearance required
Benefits and Considerations:
- Desirable experience with Powershell
- Understanding of cyber security principles
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