Operational Specialist

4 days ago


Sydney, New South Wales, Australia beBeeCommercial Full time $90,000 - $120,000
Job Overview

The Wholesale Operations Support Assistant plays a pivotal role in optimising store operations for all PVH brands within department stores.

  • Analyse weekly sales and performance data, generating reports with insights for internal and external stakeholders.
  • Support the Director, Visual Merchandising, Wholesale Store Development & Operations in initiatives to streamline processes, improve VM productivity, and enhance consumer experience in branded spaces.
  • Support the optimisation of the store operations team and identify staffing needs through analysis, planning and reporting of KPI's, team productivity and implementation of efficiency initiatives.
  • Utilise weekly sales data from department stores to carry out data-driven performance analysis, reporting results back to internal and external key stakeholders.
  • Lead, coach, and support the Wholesale VM and Operations Admin Assistant including in reporting, communications, and cross-functional projects.
  • Govern workforce management systems and utilise this information to manage the payroll budget, maintaining and reconciling budget trackers, monthly reporting and forecasting.
  • Contribute to feasibility modelling and CAPEX investment business cases in collaboration with commercial teams.
  • Assist VM teams with KPI tracking, PIR preparation, and model store workshops to drive commercial outcomes.
Requirements:
  • 3–5 years' experience in roster and labour planning, inventory management, logistics optimisation, or retail operations within fashion or department stores.
  • Understanding of stock movement processes, retail and/or wholesale supply chain, and visual merchandising.
  • Prior experience with data analysis tools and workforce/task management systems.
  • Advanced computer software skills, including Excel, Outlook, and PowerPoint.
  • Exposure to relevant retail and operational activities within a business of significant scale.
  • Excellent time management skills with the ability to meet deadlines, prioritise effectively, work independently, and take full responsibility of deliverables.
  • Strong communication and presentation skills.
  • Strong commercial acumen and business understanding.


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