Aquatic Programs Director

7 hours ago


Bendigo, Victoria, Australia beBeeCustomer Full time $90,000 - $120,000
Aquatic Programs Director

This is an exciting opportunity to lead a swim school team and deliver high-quality aquatic programs with exceptional customer service.

Responsibilities
  • Lead a passionate, professional and highly engaged swim school team by setting clear goals, providing coaching and guidance, and fostering a positive work environment.
  • Operate the swim school and ensure delivery of swim school programs to the highest standard through effective planning, organization, and quality control.
  • Deliver exceptional customer service by understanding customer needs, building strong relationships, and consistently meeting or exceeding expectations.
  • Plan and organize lessons, provide leadership, manage budgets, and meet set Key Performance Indicators (KPIs) including financial performance, number of schools attending the program, and retention of schools.
Requirements
  • Minimum 2 years' experience in a Swim School environment, preferably in a leadership or management role.
  • Demonstrated ability to lead a team, motivate individuals, and drive results-oriented performance.
  • Strong communication skills that build rapport and positive relationships with people, customers, and stakeholders.
  • Commitment to customer service excellence, integrity, and values such as courage, openness, respect, leadership, and accountability.


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