Marketing Capability Development Manager

1 month ago

Docklands, Victoria, Australia Medibank Full time
About the Role

We are seeking a Marketing Capability Manager to join our Customer Experience, Insights & Capability team on a 13-month fixed term contract. This role will be responsible for developing tailored learning solutions to enhance marketing capability across key competencies.

Key Responsibilities
  • Collect learners' needs and business requirements in agreed areas of focus.
  • Turn capability insights into actionable and practical learning solutions connected to capability metrics and learning outcomes.
  • Create learner-centred content and materials using various delivery methods.
  • Embed materials developed for capability uplift to support effective adoption by teams.
  • Manage capability projects from start to finish through effective planning and coordination, time management, and communication.
  • Work with internal subject matter experts and external partners to develop learning solutions.
Requirements

This role is ideal for a customer-obsessed Marketing professional with a genuine passion for helping others reach their full potential, combined with experience in creating and delivering engaging training programs, learning solutions, and/or resources that improve capability.

Key skills and qualifications include:

  • Expertise in digital marketing, integrated marketing strategy, proposition design and development, and/or marketing capability development.
  • Comfortable working autonomously but also understanding the importance of collaboration and building effective working relationships with a range of stakeholders.
About Medibank

At Medibank, we believe work is something we do, not somewhere we go. Our modes of working – Collaboration, Connection, and Concentration – help inform how your day is structured and where you choose to work will vary, depending on your role and requirements.

We encourage you to talk to us about any additional support you may require during the recruitment process, as well as how this role can be flexible for you. We welcome applications from candidates with a disability and offer a range of great benefits, including subsidised private health insurance, rewards and discounts, and health and wellbeing initiatives.

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