Healthcare Transformation Specialist

Transformative Healthcare Opportunities with Community Focus

MATsICHS is a leading provider of holistic health and wellbeing services to support Aboriginal and Torres Strait Islander communities across their lifespan. Our model of care brings together primary care, family wellbeing, allied health, dental, mental health and wellbeing, maternity and early childhood, disability services, specialist services, and aged care as one team focused on clients' individual needs and goals.

The Business Development Manager will lead the design and implementation of innovative quality improvement and workforce development initiatives with a strong emphasis on fostering community engagement and collaboration. This role will actively explore and promote opportunities for inclusive planning, integrated service delivery, and continuous learning across MATsICHS. Additionally, it will encompass the coordination, monitoring, and evaluation of the service delivery model to ensure it evolves responsively to meet community needs and aspirations.

• Embed the Cultural Integrity Framework and Family Centred Practice Framework within MATsICHS to support the growth and development of social, emotional, spiritual, and cultural wellbeing of Aboriginal and Torres Strait Islander children and families
• Accountable for effective management and implementation of projects and initiatives aligned with organisational priorities, timelines, and quality standards
• Collaborate with General Managers to ensure a coordinated approach to Planning, Development, and Delivery of Primary health care, Family Wellbeing, and Staying Deadly services
• Develop mechanisms to determine health and wellbeing needs for MATsICHS community and potential models of care to improve access and service delivery
• Refine and expand Key Performance Indicators (KPIs) to capture outcome and impact measures guiding service delivery and meaningful for clients and families
• Foster a culture of openness, transparency, self-reflection, and integrity across MATsICHS encouraging gaps, issues, and incidents to be readily identified and acted upon to continually improve safety and quality of service provision
• Provide leadership in the implementation of evidence-based, best practice health and well-being services for Aboriginal and Torres Strait Islander families across the SEQ region

• Lived experience is highly valued, recognising unique insights, perspectives, and understanding contributing to community engagement, service design, and project delivery. Aboriginal and Torres Strait Islander Peoples are strongly encouraged to apply
• A combination of formal qualifications and/or professional certifications and practical experience enabling them to lead inclusive, community-focused projects with impact and integrity
• Commitment to the philosophy and practice of Aboriginal community control and self-determination
• Ability to systematically identify opportunities for improvement in work systems and implement changes in collaboration with colleagues

MATsICHS values diversity and welcomes applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees, and people with disability

• Work as a valued member of a multi-disciplinary team improving health outcomes of Aboriginal and Torres Strait Islander clients
• Participate in a diverse and inclusive workplace inviting applications from all people
• Be part of Australia's largest community-controlled Aboriginal Health Service
• Access to in-house training and programs through 'Growing Our Own Opportunities'
• Weekly Staff Wellness activities and staff gather and grow yarns and award ceremonies
• A competitive salary package