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Retail Store Manager

2 months ago

City Of Stirling, Australia Johnny Bigg Full time
Job Description

About Us

At Johnny Bigg, we're a leading menswear retailer with a passion for delivering high-quality fashion solutions for the modern man. With 35 years of experience, we've established ourselves as a trusted brand in Australia and New Zealand.

Our Culture

We're a team-driven organization that values creativity, adaptability, and a customer-centric approach. Our stores are designed to provide an exceptional shopping experience, and we're committed to exceeding our customers' expectations.

The Role

We're seeking an experienced Retail Store Manager to lead our team in creating a sharp and engaging customer experience. As a key member of our management team, you'll be responsible for driving sales growth, managing store operations, and developing your team's skills.

Key Responsibilities

  1. Customer Experience: Deliver exceptional customer service, ensuring every customer leaves the store satisfied and engaged.
  2. Team Leadership: Manage and motivate your team to achieve sales targets, provide coaching and feedback, and foster a positive store culture.
  3. Store Operations: Oversee store operations, including visual merchandising, inventory management, and loss prevention.
  4. Sales Growth: Develop and implement strategies to drive sales growth, including promotions, events, and product offerings.
  5. Performance Management: Monitor and analyze store performance, identifying areas for improvement and implementing changes as needed.

What We Offer

  • Competitive Salary: A market-competitive salary package that reflects your experience and skills.
  • Commission Incentives: Earn additional income through our commission-based sales incentives.
  • Team Discounts: Enjoy exclusive discounts on Johnny Bigg and partner brand products.
  • Professional Development: Access to training and development programs to enhance your skills and career prospects.

Requirements

  • Management Experience: Proven experience in retail management, with a track record of driving sales growth and team performance.
  • Customer Service: Excellent customer service skills, with the ability to build strong relationships with customers and colleagues.
  • Leadership: Strong leadership skills, with the ability to motivate and develop a team.
  • Communication: Effective communication skills, with the ability to articulate vision and strategy to the team.