Dental Patient Liaison Specialist

5 days ago


Sydney, New South Wales, Australia The Dental Group Full time
About the Role

We are seeking a skilled Treatment Coordinator to join our team at The Dental Group in Sydney.

This is an exceptional opportunity for a dedicated and compassionate individual to make a meaningful impact in patient care.

Key Responsibilities
  • Patient Support: Provide personalized support to patients throughout their treatment journey, ensuring a seamless and positive experience.
  • Treatment Planning: Work closely with dentists and specialists to develop tailored treatment plans, managing appointments and overseeing payments.
  • Customer Service: Deliver exceptional customer service, addressing patient concerns and exceeding expectations.
  • Care Coordination: Coordinate patient care journeys, including specialist referrals and financing arrangements.
Requirements
  • Experience: Minimum 3 years of dental experience, preferably in a similar role.
  • Skills: Exceptional communication skills, empathy, patience, and a positive attitude.
  • Education: Commitment to ongoing professional growth and development.
  • Drive: Proven ability to drive results and exceed goals.
Benefits
  • A supportive and dynamic work environment.
  • Ongoing professional growth and educational opportunities.
  • An attractive compensation package, including a competitive salary of $60,000 - $80,000 per annum, depending on experience.


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