Customer Experience Advocate
2 days ago
About Our Company:
We're a premium retailer, committed to delivering on-trend clothing, shoes, and accessories from top brands.
Our mission is to empower individuals to be fashion leaders and live their lifestyle, by curating the ultimate edit of global street, fashion, and sports culture and brands designed to fire up and inspire individual style.
- We do this by working closely with our customers, understanding their needs and preferences, and providing them with personalized recommendations.
- We're always looking for ways to improve our products and services, ensuring that we stay ahead of the curve and meet the ever-changing needs of our customers.
The Job Description:
We're looking for a Customer Experience Advocate to join our Glue Store teams, who will provide excellent customer service in stores and sell our premium products.
Key Responsibilities:
- To provide exceptional customer service, responding to customer inquiries and resolving issues promptly and professionally
- To maintain a high level of product knowledge, recommending products to customers based on their needs and preferences
- To work collaboratively with colleagues to achieve sales targets and meet customer expectations
- To maintain a clean and organized store environment, adhering to company standards and guidelines
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