Senior Hospitality Manager

2 days ago

Gold Coast, Queensland, Australia beBeeLeadership Full time $104,800 - $109,950
Front Office Leadership Role

This is an opportunity to take on a leadership position in our Front Office team, where you will be responsible for managing day-to-day operations and ensuring that guests have an unforgettable experience. As a seasoned professional, you will be expected to lead by example, mentor junior team members, and collaborate with other departments to deliver exceptional results.

Key Responsibilities
  • Oversee the smooth operation of the Front Office department, ensuring that all tasks are completed efficiently and effectively.
  • Mentor and guide junior team members, providing them with the skills and knowledge they need to succeed in their roles.
  • Collaborate with other departments, such as Housekeeping and Food and Beverage, to ensure seamless communication and delivery of services.
  • Manage guest feedback, addressing any concerns or complaints in a timely and professional manner.
Required Skills and Qualifications

To be successful in this role, you will need:

  • A proven track record of management experience within a hospitality setting.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and guests.
  • A high level of energy and enthusiasm, with a passion for delivering exceptional customer service.
  • The ability to multitask and prioritize tasks effectively, working under pressure in a fast-paced environment.
  • Strong problem-solving skills, with the ability to think creatively and come up with innovative solutions.
Accommodation and Benefits

We offer a range of benefits, including:

  • A competitive salary package.
  • A comprehensive training program, designed to help you develop your skills and knowledge.
  • A range of employee discounts and perks, including food and beverage discounts and access to exclusive events.
  • A flexible work schedule, with opportunities for career advancement.
About Us

We are a leading hospitality company, dedicated to delivering exceptional experiences for our guests. We are passionate about what we do, and we are committed to building a team of like-minded professionals who share our values.

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