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Hospitality Services Manager

2 weeks ago

Gold Coast, Queensland, Australia beBeeHospitality Full time $72,000 - $96,000
Job Opportunity

We are seeking an experienced hospitality professional to lead our team and deliver exceptional customer service. As a key member of our team, you will empower your colleagues to excel in their roles and ensure that our customers receive the highest level of care.

This is an excellent opportunity for someone who is self-motivated, enthusiastic and has great leadership skills. You will be responsible for managing conflicting priorities, identifying areas for improvement and implementing changes to enhance our services.

The ideal candidate will have experience in hospitality leadership, preferably within health or hotel environments. Strong communication and interpersonal skills are essential, as well as the ability to manage a team effectively.

Key Responsibilities
  • Empower team members to deliver exceptional customer service
  • Educate and emphasize the importance of food safety standards and quality
  • Lead hospitality operations within the facility
  • Manage conflicting priorities with effective leadership
  • Identify improvements with attention to detail
Qualifications and Skills
  • Experience in hospitality leadership, preferably within health or hotel environments
  • Strong leadership skills and ability to manage conflicting priorities
  • Self-motivated, enthusiastic and good interpersonal and written communication skills
Benefits
  • Flexible work arrangements to support work-life balance
  • 12 weeks paid parental leave in addition to government scheme
  • Salary packaging options and entertainment benefits
  • Employee discounts through recognition and rewards platform
  • Positive, inclusive team culture based on respect and shared values
About Us

We are a trusted not-for-profit provider of community and in-home care, residential aged care, disability services and retirement living across Queensland.

We value diversity and inclusion and strongly encourage Aboriginal and Torres Strait Islander applicants for this position.

We are committed to keeping children, young people and the elderly safe from harm in our services, workplaces and communities.

Seniority Level
  • Mid-Senior level
Employment Type
  • Full-time
Job Function
  • Management and Manufacturing
Industries
  • Non-profit Organizations