Employment Mentor Specialist Position

2 weeks ago

Coburg, Victoria, Australia Workskil Australia Ltd Full time

About the Role

The position of Specialist Employment Mentor focuses on delivering tailored support to Aboriginal or Torres Strait Islander customers, ensuring their transition into employment is successful and sustained.

This role requires a deep understanding of the challenges affecting Aboriginal and Torres Strait Islander people, as well as effective communication skills to build trusting relationships.

Candidates who identify as Aboriginal or Torres Strait Islander, or have extensive experience working with this cohort, are preferred for this position.

This full-time role will be based at our Coburg site, with frequent travel to other locations in Inner Metro Melbourne (Prahran, Cheltenham, Fitzroy, and Box Hill).

One of the key benefits of this role is the opportunity to work a 9-day fortnight, with a dedicated day off every second week. In addition, you'll receive remuneration equivalent to a full-time employee, along with the option for salary packaging.

What's on Offer?

  • A Wellbeing Day every fortnight (9-Day Fortnight)
  • Salary Packaging benefits
  • Comprehensive onboarding
  • Personal development opportunities
  • A positive team environment
  • Coaching and mentoring support

About You

To be successful in this role, you must demonstrate:

  • Experience working sensitively and effectively with Aboriginal and Torres Strait Islander communities, respecting traditional cultures and values;
  • Experience mentoring Indigenous customers in employment;
  • A strong passion and drive for helping people find sustainable and meaningful employment;
  • Ability to work effectively with a culturally diverse range of clients, employers, and staff;
  • High-level interpersonal skills to represent Workskil Australia to customers, funding bodies, employers, RTOs, Indigenous Communities, and other stakeholders;
  • Solid knowledge of the local labour market;
  • An understanding of case management frameworks;
  • Sales and customer service expertise;
  • Extensive knowledge of federally funded Employment Programs and funding models;
  • Proven ability to work in an outcome-based, high-pressure environment, positively and with enthusiasm;

You will also be required to possess:

  • Proficiency in using the Microsoft Office suite (Word, Excel, PowerPoint) and typing skills (minimum 30 words per minute);
  • Certificate IV in Employment Services or Career Development (preferably) or willingness to study;
  • A current driver's licence and own vehicle for travel across the region.

About Us

Workskil Australia Ltd is a national not-for-profit charitable organisation with over 40 years of experience supporting Australians in achieving economic and social self-reliance. We provide various employment, work experience, disability, youth, Indigenous, and community services across New South Wales, South Australia, Western Australia, and Victoria.

We promote a positive team culture where high performance can thrive. We value excellent customer service, integrity, and honesty in our employees. We seek candidates with a genuine passion for working with those in need, results-focused individuals who can contribute to a strong team. In return for your valued contribution, we offer ongoing career development and a friendly, supportive, and innovative environment for you to grow.

We strive to:

  • Work with our customers to secure great long-term job opportunities;
  • Meet the labour needs of businesses and industry through quality recruitment services at no cost;
  • Assist businesses in diversifying their workforce;
  • Provide specialist employment and community services to people seeking work, including those with mental illness, injury, or disability, and Indigenous Australians;
  • Deliver work experience projects to the community;

Remuneration

A competitive salary commensurate with skills and experience will be negotiated. As Workskil Australia Ltd is a public benevolent institution, we can offer a portion of the salary through tax-effective salary packaging.

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