Retail Store Manager

2 weeks ago

Melbourne, Victoria, Australia Country Road Group Full time

Overview

The Country Road Group is seeking a highly skilled Retail Store Manager to lead our Witchery store in Northland, VIC. As a key member of our team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and inspiring your team to excellence.

About the Role

This is an outstanding opportunity to join a dynamic and innovative retail company that values customer obsession, collaboration, inspiration, responsibility, and dedication to quality.

Key Responsibilities:

  • Customer Experience: Deliver exceptional customer service, creating a warm and meaningful in-store experience that drives loyalty and advocacy.
  • Business Performance: Drive sales growth, profit, and productivity by achieving all targets set by the business, ensuring a strong understanding of business objectives and commercial acumen among the team.
  • Team Leadership: Inspire and empower your team through collaborative leadership, training, and development, adhering to all company behaviours, policies, and procedures.
  • Culture and Values: Embody our key cultural values: Customer Obsessed, Collaborative, Inspirational, Responsible, Dedicated to Quality.

Requirements:

  • Experience: Proven experience in managing a retail, hospitality, or similar business, with a passion for the retail industry, exceptional service, and a strong sense of personal style and presentation.
  • Skills: Ability to manage budgets, interpret financial reports, generate efficient rosters, and build strong relationships with stakeholders across the business.
  • Attributes: Operational excellence, experience with stock control and visual merchandising, ability to motivate and inspire a team, and a commitment to our company's values and mission.

What We Offer:

  • Salary: A competitive remuneration package, including incentives, estimated to be around $80,000 - $110,000 per annum, depending on experience.
  • Benefits: Seasonal product allowances, generous discounts on all Country Road Group products for you and your immediate family, excellent career progression opportunities, regular training and on-the-job development, and a genuine, open, and high-performing culture.
  • Career Advancement: The opportunity to advance your career within the Country Road Group, with a focus on developing your skills and expertise in retail management.

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