Melbourne Retail Sales Ambassador

4 days ago

Melbourne, Victoria, Australia GLUE STORE Full time

Overview

Glue Store, a renowned fashion retailer in the Melbourne CBD, seeks highly motivated and customer-centric individuals to join their team as Seasonal Sales Assistants. This role offers an exciting opportunity to work with sought-after products and collaborate with passionate team members who strive for excellence in the fashion retail industry.

About the Role

The successful candidate will be responsible for delivering exceptional customer experiences, providing product knowledge, and supporting sales goals. As a key member of the store team, they will contribute to creating a positive and inclusive work environment that values teamwork and individual growth.

Key Responsibilities

  • Customer Focus: Prioritize customer needs, provide personalized service, and ensure seamless shopping experiences.
  • Sales and Service: Process transactions efficiently, handle customer inquiries, and make recommendations on products.
  • Team Collaboration: Work closely with department managers, share knowledge, and support sales efforts to achieve targets.
  • Problem-Solving: Escalate customer complaints to management and resolve issues promptly.
  • Adaptability: Be flexible and willing to learn from experiences, adapt to new situations, and celebrate team achievements.

Benefits and Culture

As a valued member of the Glue Store team, you will enjoy:

  • Employee Discounts: 40% off Glue Store products, including apparel, footwear, and accessories from top brands.
  • Ongoing Learning: Opportunities for professional development, training, and skill enhancement.
  • Positive Work Environment: Collaborative team culture, recognition of individual contributions, and a commitment to mutual respect.

Requirements

To succeed in this role, you will need:

  • Previous Retail Experience: Demonstrated ability to work in a fast-paced retail environment, handling cash transactions, and providing excellent customer service.
  • Customer-Focused Approach: A genuine passion for delivering memorable customer experiences and building strong relationships.
  • Results-Oriented Mindset: Proven track record of meeting or exceeding sales targets and taking ownership of results.
  • Positive Attitude: A can-do attitude, willingness to learn, and a commitment to continuous improvement.

Salary Information

The estimated annual salary for this role is around $60,000 - $70,000, depending on experience and performance. Additionally, you will receive a range of benefits, including employee discounts and opportunities for career advancement.

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