Customer Service Representative

4 weeks ago


Perth, Western Australia Bendigo and Adelaide Bank Full time

About the Role

We are seeking a skilled Customer Relationship Officer to join our team at Bendigo and Adelaide Bank in Fremantle, WA. As a key member of our branch, you will be responsible for delivering exceptional customer experiences, building strong relationships with customers and the community, and providing expert advice on consumer lending and financial solutions.

About You

  • Proven experience in customer-facing roles, with a strong focus on relationship building and customer satisfaction
  • Ability to understand and communicate complex financial concepts to customers
  • Strong analytical and problem-solving skills, with a focus on finding solutions that meet customer needs
  • Experience in the consumer lending and banking industry, with a strong understanding of financial products and services
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment

What We Offer

This is a permanent, full-time position with a 76-hour fortnightly roster. As a Customer Relationship Officer, you will have the opportunity to develop your skills in consumer lending, work in a dynamic and changing environment, and contribute to the success of our branch.



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