Healthcare Support Coordinator
5 days ago
About the Role
We are seeking two experienced Intake Coordinators to join our team in Mulgrave. As an Intake Coordinator, you will be responsible for the administration of new clients and maintaining maximum occupancy rates for various funding streams, including Home Care Packages, National Disability Insurance Scheme, and Commonwealth Home Support Program.
Your Key Responsibilities
- Manage referrals via various mechanisms, ensuring timely and accurate completion of data entry in our Client Database.
- Maintain waitlists and monitor targets to optimize service delivery.
- Provide information about Calvary Community Care and other community options that could assist clients.
About You
- Experience with data entry, referral management, portals, and other referral media is desirable but not essential.
- Strong Microsoft Office skills and ability to learn and adapt to client management systems.
- Well-developed customer service skills and strong written and oral communication skills.
Why Work for Calvary?
- NFP salary packaging benefits, discounted health insurance, and gym memberships.
- Paid parental leave, training, and career development opportunities.
- Flexible working hours that suit your needs.
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