Technical Solutions Specialist

Our company specializes in creating integrated, multi-layered solutions that combine building services and intelligent automated systems. These solutions enable owners, end users, and custodians to monitor, meter, and control their assets in real-time, reducing consumption and improving reliability and quality.

The primary role of this position is to drive quality and consistency of technical engineered solutions for the region via creation and deployment of engineering standards and templates as part of the Engineering Efficiency Programme initiatives and across existing and new customers' portfolios.

This individual will be the customer's trusted adviser related to all engineered solutions both from HVAC and an overall building perspective.

• Develop a strong understanding of application knowledge specific to different segments and be an industry-regarded thought leader.
• Be the technical owner and approver (Functional Descriptions, LAN schematics, points lists, schedules) of design from concept to fulfillment. They will need to understand industry best practices both from an HVAC and technology perspective.
• Have strong presentation and communication skills and deliver presentations and training primarily to internal parties.
• Be responsible for all communications to the region about the EEP and all initiatives undertaken and all feedback from operational staff to the EEP council.
• Have customer satisfaction and engineering quality at the forefront and support local resources during a project lifecycle from sales to delivery with approval signoffs of all engineering solutions both preliminary and detailed design.
• Periodically attend monthly project reviews to ensure EEP adherence.
• Undertake market research and reconnaissance to ensure solutions and tools remain relevant and competitive in an ever-changing market.
• Be directly involved in delivering projects.

The secondary role of this position is to provide technical support and guidance for the region to all functions (Engineering/Service/Sales) for all EEP initiatives and any application knowledge.

To perform this job successfully, an individual must be able to perform each primary duty satisfactorily.

• Contribute to national councils.
• Develop technical skill sets with both operational and sales resources.
• Participate in interviews, hire, train, mentor, evaluate technical staff.
• Support the state/region in technical solutions on project tenders both in reviewing tender designs and engineering reviews.
• Other duties may be assigned.

We are looking for individuals who have several years of experience in application knowledge and possess excellent influencing, negotiation, and relationship-building skills.

• Relevant experience in Systems and Service environments, sales exposure desired but not essential.
• Engineering and Project Management Skills.
• Proven track record in project engineering both with integrated systems and HVAC application knowledge.
• Experience in providing training with certification preferred.
• Strong PC skills in Excel; Word & Office.
• Good communication and interpersonal skills.
• Excellent Leadership Skills.
• Sound Organisation and time management skills.
• Excellent Customer service skills.

Our company offers a competitive salary package, access to our employee share plan, and salary continuance insurance. We also offer a truly flexible work environment, pay equity, family leave policies, and a global recognition program.

Applicants must have working rights in Australia at the time of application and will be required to provide documented evidence if selected for interview.

At our company, we believe that culture matters. Our values and behaviors are the foundation for creating a great culture to support business success.

IMPACT is a set of core values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - that shape our interactions and decision-making.

It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.