Crime Victim Support Specialist

5 days ago


Brisbane, Queensland, Australia beBeeVictimSupport Full time $61,136 - $87,499

Key Role: We are seeking a professional who can provide support and information to victims of crime and their families.

Job Summary: The Information Officer plays a vital role in providing clear, accurate, and relevant information. This includes assisting with financial assistance applications and connecting victims to support services.

Responsibilities:

  • Maintain a victim-centric approach while working with diverse client groups.
  • Provide accurate, uncomplicated information to victims and other stakeholders.
  • Assist with applying for financial assistance and identify support needs.
  • Promote the Charter of Victims' Rights.
  • Manage difficult behaviors and emotional distress using trauma-informed strategies.
  • Navigate electronic case management systems.
  • Contribute to team performance by sharing innovative ideas.
  • Manage own self-care when working with people who have experienced trauma.

Requirements:

  • Communicate effectively with people from various backgrounds.
  • Behave ethically, respectfully, and culturally sensitively.
  • Complete workload within established timeframes.


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