IT Configuration Management Specialist
2 days ago
We are seeking an experienced IT Configuration Management Specialist to join our team at Fujitsu. As a key member of our organization, you will be responsible for maintaining the procedures, documentation, applications, and services that comprise or support the Defence Universal Configuration Management Database (UCMDB) capability.
This is an exciting opportunity for a junior Business Analyst with an active AGSVA security clearance to work in a dynamic environment. If you have 2-3 years of experience in a similar role, ideally from Defence, we encourage you to apply.
Responsibilities- Provide technical advice on the operations of Defence Configuration Management applications.
- Maintain processes and procedures for maintaining the Defence CMDB and related applications.
- Coordinate level 3 support of Configuration Management activities.
- Provide Level 2 & 3 support for Configuration Management applications.
- Timely and efficient resolution of incidents & tasks assigned through Defences' Incident Management Tools.
- Intermediate experience within an IT technical role, offering Level 2 & 3 support for applications, databases, and services.
- Intermediate experience in a Service Management position, including experience with ICT incident, change control and service request management.
- Intermediate experience in the utilisation of ITIL-based Service Management languages within a business environment.
- Configuration Management knowledge and skills.
- Technical knowledge of network design practices, terminology, and networking technologies.
- Minimum ITIL V4 Foundations Certification.
Fujitsu is an organisation with a strong set of values, respecting fairness and equality while promoting diversity, equity, and inclusion. We strive to bring together a diverse mix of perspectives and talents in an inclusive environment where everyone can thrive.
We offer tailored career paths across our global organisation to support your professional and personal growth. Our customers trust us, and we have an excellent reputation across the region and globally. We live our values of aspiration, trust, and empathy, all day, every day.
Salary and BenefitsWe offer a competitive salary range of AU$80,000 - AU$110,000 per annum, depending on experience. In addition to a comprehensive benefits package, including flexible work arrangements, volunteering leave, and best-in-class reward and recognition programs.
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