Service Delivery Manager
1 month ago
About the Role:
Lighthouse Recruitment is seeking a skilled Service Delivery Manager to lead our Home Care team in delivering exceptional care services to our clients. As a key member of our team, you will be responsible for ensuring the highest levels of customer satisfaction and quality care standards.
Key Responsibilities:
- Develop and implement service delivery strategies to meet client needs and quality standards.
- Lead a team of care professionals to provide high-quality care services.
- Collaborate with stakeholders to identify and address service gaps and opportunities.
- Analyze and report on service metrics and business performance.
- Develop and manage budgets and financial reports.
Requirements:
- Tertiary qualifications in health or business management/administration or accounting.
- Experience in managing budgets and interpreting financial information.
- A current and valid driver's license.
What We Offer:
- Not-for-profit salary packaging up to $18,300 per year.
- A choice of working location in one of two regional areas.
- Paid training hours to build your skills.
- A diverse and inclusive work environment.
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