Assistant Service Delivery Manager
1 month ago
The Australian Government Department of Defence is seeking a highly skilled and motivated individual to join our team as an Assistant Service Delivery Manager. In this role, you will be responsible for delivering exceptional customer service to Defence members, ex-members, families, and representatives seeking information from Defence.
Key Responsibilities- Provide information, education, and case management for individuals with complex needs around accessing information.
- Work closely with internal and external stakeholders to deliver services and achieve deliverables.
- Exercise initiative and judgement in the interpretation of policy and the application of practices and procedures.
- Collaborate with the team to enhance the customer experience and identify opportunities for improvement.
- Develop and maintain relationships with stakeholders to ensure effective communication and service delivery.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving and analytical skills.
- Experience in customer service or a related field.
- Ability to adapt to change and prioritize tasks effectively.
- Performance-related salary progression.
- Negotiated flexible work arrangements.
- Ongoing training and development opportunities.
- 20 annual leave days per year.
- 18 personal/carers' leave days per year.
- An additional leave day per calendar year.
- Christmas stand-down (paid break during the Christmas and New-Year period in addition to regular leave).
- Parental and reservist leave.
- Wellbeing and diversity networks.
- Access to the Defence Employee Assistance Program.
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Maintenance Specialist
6 days ago
Melbourne, Victoria, Australia Service Stream Full timeAbout the RoleCivil Maintenance Workers play a crucial part in delivering quality maintenance services to clients. This role involves ensuring that field aspects of planned and reactive maintenance, as well as minor projects, are completed efficiently and effectively.Key Responsibilities:Operational Delivery:• Undertake emergency maintenance and associated...
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Maintenance Field Specialist
3 days ago
Melbourne, Victoria, Australia Service Stream Full timeAbout the RoleService Stream is seeking a highly motivated and outcome-driven Maintenance Field Specialist - Service Delivery to join our team in Hope Valley, South Australia. This is a permanent, full-time opportunity offering a secure, long-standing, and progressive work environment with a generous salary package and excellent benefits.Key...
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IT Service Delivery Manager
4 weeks ago
Melbourne, Victoria, Australia Michael Page Full timeJob DescriptionAt Michael Page, we are seeking a skilled Regional IT Service Manager to join our team. The ideal candidate will have a strong background in IT service delivery, vendor management, and stakeholder engagement.About the Role:Oversee the efficient delivery of IT services in line with SLA commitments, ensuring high levels of client satisfaction...
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Service Delivery Manager
4 weeks ago
Melbourne, Victoria, Australia NetApp Full timeJob Title: Service Delivery Manager Job SummaryWe are seeking an experienced Service Delivery Manager to join our team at NetApp. As a Service Delivery Manager, you will be responsible for managing the day-to-day delivery to NetApp's Managed Service customers. Your primary goal will be to lead and motivate a team to achieve exceptional service delivery,...
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IT Service Delivery Manager
3 weeks ago
Melbourne, Victoria, Australia Milestone It Full timeJob Title: Service Delivery ManagerJob Description: Milestone IT is a premier recruitment agency dedicated to connecting exceptional talent with leading organizations. We are partnering with a prominent client in the IT sector seeking a seasoned Service Delivery Manager to oversee the seamless delivery of services to their stakeholders.Position Overview: We...
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Service Delivery Manager
1 month ago
Melbourne, Victoria, Australia Milestone It Full timeWe are seeking an experienced Service Delivery Manager to oversee the delivery of services to our client's stakeholders.The ideal candidate will have a strong background in managing Service Level Agreements (SLAs), Key Performance Indicators (KPIs), vendor negotiations, change management, asset management, and IT Service Management (ITSM) projects.This role...
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Customer Service Ambassador
3 days ago
Melbourne, Victoria, Australia Casual Sales Assistant Full timeAbout the RoleWe are seeking a highly motivated Casual Sales Assistant to join our team at Bonds Outlet Essendon store.This is a casual position requiring flexibility to work day/nights and weekends across a Mon-Sunday roster.Key ResponsibilitiesTo provide exceptional customer service and create memorable experiences for customers.To be an active participant...
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IT Service Delivery Manager
1 month ago
Melbourne, Victoria, Australia Kinetic Full timeIT Service Delivery ManagerAt Kinetic, we're seeking a seasoned IT Service Delivery Manager to drive the smooth operation and management of our IT infrastructure and support services. As a key member of our team, you'll lead a team of IT professionals and oversee the delivery of IT services by multiple managed service vendors.Key Responsibilities:Manage...
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Maintenance Delivery Specialist
1 week ago
Melbourne, Victoria, Australia Service Stream Full timeAbout Service Stream Service Stream is a secure, long-standing and progressive business offering a generous salary package with work-life balance. Salary Details The estimated annual salary for this position ranges from AU$60,000 to AU$80,000, depending on experience and qualifications. Job Description Maintenance Delivery Specialists will be responsible for...
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Sales Assistant
1 month ago
Melbourne, Victoria, Australia Casual Sales Assistant Full timeAbout the RoleWe are seeking a motivated and enthusiastic Casual Sales Assistant to join our team at the Sheridan Outlet Bendigo store.This is a casual role, requiring the ability to work weekends, weekdays, and peak trade times, including public holidays and sale periods.Key ResponsibilitiesProvide exceptional customer service through meaningful...
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Regional Service Delivery IT Manager
6 hours ago
Melbourne, Victoria, Australia SDAH Saputo Dairy Australia (Holdings) Full timeSaputo Dairy Australia Holdings is a leading dairy processor in the Australian market, producing, marketing, and distributing a variety of products. As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment.The ideal candidate thrives in a dynamic global context, working easily...
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Sales Assistant
2 weeks ago
Melbourne, Victoria, Australia Casual Sales Assistant Full timeAbout the RoleWe are seeking a Casual Sales Assistant to join our team at Sheridan Outlet Bendigo store.This is a casual role, requiring the ability to work weekends, weekdays, and peak trade times.Provide exceptional customer service through meaningful interactions.Sell premium products, highlighting features, benefits, and care instructions.Ensure all...
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Service Delivery Manager
3 days ago
Melbourne, Victoria, Australia Prospero Teaching Full timeJob OverviewWe are seeking an experienced Service Delivery Manager to join our team at Prospero Teaching.About the RoleThis is a full-time permanent position with flexibility for working from home in between service times. You will undergo a 5-week induction program to ensure your success, with support from a Mentor and Regional Manager.You will build a...
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Service Delivery Manager
1 month ago
Melbourne, Victoria, Australia Lighthouse Recruitment Full timeAbout the Role:Lighthouse Recruitment is seeking a skilled Service Delivery Manager to lead our Home Care team in delivering exceptional care services to our clients. As a key member of our team, you will be responsible for ensuring the highest levels of customer satisfaction and quality care standards.Key Responsibilities:Develop and implement service...
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IT Service Delivery Manager
1 week ago
Melbourne, Victoria, Australia Michael Page Full timeAs a seasoned professional, you have the opportunity to take on a challenging role as an IT Service Delivery Manager with Michael Page. Based in the region, this position offers a chance to oversee the efficient delivery of IT services and ensure high levels of client satisfaction and cost efficiency.The ideal candidate will possess exceptional stakeholder...
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Service Delivery Manager
2 weeks ago
Melbourne, Victoria, Australia Lighthouse Recruitment Full timeAbout the RoleLighthouse Recruitment is seeking an experienced Service Delivery Manager to lead our Home Care Operations in VIC. As our ideal candidate, you will possess a strong background in health or business management, with a proven track record of delivering high-quality care services.Key ResponsibilitiesEnsure exceptional levels of in-home care and...
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Sales Assistant
3 weeks ago
Melbourne, Victoria, Australia Casual Sales Assistant Full timeAbout the RoleWe are seeking an enthusiastic Casual Sales Assistant to join our dynamic retail team at the Sheridan Outlet Bendigo store.This is a casual role, requiring the ability to work weekends, weekdays, and peak trade times, including public holidays and sale periods.Provide exceptional customer service through meaningful interactions with our...
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Service Delivery Manager
2 weeks ago
Melbourne, Victoria, Australia OCS Group Full timeWe are an international facilities services company seeking a highly skilled Service Delivery Manager to join our Sydney team. As the ideal candidate, you will be responsible for delivering exceptional customer service and ensuring that our clients receive high-quality specialist cleaning and maintenance services.The key responsibilities of this role...
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Telecommunications Service Delivery Manager
2 days ago
Melbourne, Victoria, Australia Symbio Full timeAbout the RoleWe are seeking an experienced Telecommunications Service Delivery Manager to lead our service delivery and assurance organization.The ideal candidate will have a strong background in service operations, technical expertise, and leadership experience. As a Senior Manager, Enablement Support, you will be responsible for defining functional...
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Hospitality and Environmental Services Assistant
1 month ago
Melbourne, Victoria, Australia West Wimmera Health Service Full timeWe are seeking Hospitality and Environmental Services Assistants to work in a part-time or casual basis at our facilities.About the RoleYou will work alongside our professional catering team to prepare quality meals for our customers and help maintain a clean and safe environment.The Hospitality and Environmental Services Assistant is responsible for...