
Portfolio Success Manager
2 weeks ago
We're driven to deliver exceptional results by empowering our team members to thrive in a supportive environment.
Our goal is to create an inclusive workplace where everyone feels valued and respected, fostering a culture of collaboration and innovation.
We encourage applications from individuals with diverse backgrounds, cultures, and identities who share our passion for excellence and customer satisfaction.
Key Responsibilities:- Drive alignment between strategic planning and operational delivery by coordinating portfolio roadmaps with the broader business strategy.
- Define and continuously improve ways of working across the portfolio and key interfaces, ensuring consistency with organizational frameworks.
- Facilitate Agile ceremonies including portfolio planning sessions, stand-ups, and retrospectives to maintain momentum, focus, and accountability.
- Support prioritization of initiatives to ensure delivery is aligned with mission-level goals and value creation.
- Maintain visibility of the portfolio's book of work using tools such as JIRA, and coordinate synchronization with other teams and departments.
- Proactively identify risks, roadblocks or delivery challenges, and lead resolution efforts to keep initiatives on track.
- Champion a culture of continuous improvement, leading performance initiatives that enhance how teams work and deliver outcomes.
- Hold a relevant tertiary qualification in business or a related field, and ideally bring Agile certification.
- Have 3–5 years of experience in performance-oriented roles such as project delivery, consulting, business analysis, or stakeholder management.
- Be confident working with senior leaders to influence decisions and drive delivery against ambitious objectives.
- Have a track record of building strong relationships and delivering change in complex, cross-functional environments.
- Bring experience in either the airline or loyalty industries, or have a strong background in partnerships, marketing, or management consulting.
- A commercial mindset and a structured approach to solving business challenges.
- Strong communication skills and the ability to break down initiatives using tools like JIRA.
- Structured thinker with a sharp eye for detail, sound financial acumen, and an analytical, data-driven approach.
- Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year).
- Flexible working arrangements (including work hours and remote work options).
- Sydney CBD office location.
- Discounts on travel insurance, car hire, accommodation and experiences worldwide.
- Hospitality, retail, technology, beauty services and wellness discounts.
- Wellness support, including a wellbeing platform.
- A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life – physical, mental, social and financial.
- Dress for Your Day – enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you.
We're committed to creating an inclusive workplace where everyone feels valued and respected. We encourage applications from people of diverse backgrounds, cultures, and identities.
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