Aged Care Administrator

4 days ago

Australia beBeeCustomer Full time $15,500 - $18,550

Client Liaison Officer

We are seeking a skilled professional to contribute to the efficiency and effectiveness of our administration team. The successful candidate will be responsible for:

  • Ensuring the smooth processing of client-facing functions, specifically for residential aged care services.
  • Liaising with residential services to facilitate prompt and accurate bed offer acceptances, enabling the early issue of residency agreements.
  • Conducting thorough checks to confirm valid care assessments and verifying all necessary documentation is provided by the client or their authorised representative.
  • Preparing and issuing residency agreements prior to or as soon as possible after a client's date of entry, including negotiations with clients or their representatives.
  • Managing the transfer of lump sum payments between services in accordance with legislative and contractual requirements and timeframes.
  • Monitoring daily movement sheets to track permanent admissions and ensuring all bed moves comply with security of tenure and pricing provisions.
  • Supporting data entry of admissions into the finance system, including the setup of accommodation fees and supplements.

Key Requirements

  • A higher school certificate or equivalent clerical/administrative work experience.
  • Experience in administrative roles within the health or aged care sector.
  • Strong written and verbal communication skills.
  • Data entry accuracy and familiarity with systems such as AX/PeoplePoint.
  • Excellent customer service skills, particularly in working with older people and their families.
  • High attention to detail and strong record-keeping skills.
  • Working knowledge of Medicare subsidy processes and aged care regulatory requirements.

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