Home Care Administration Support Employee

2 days ago

Australia Aged Care Resumes Full time

Overview
Home Care Administration Support Employee
About the role
We are seeking a passionate and organised Part-Time Home Care Administration Support to join our team at Yass Valley Aged Care Ltd, Monday to Friday .
In this role, you will provide essential administrative support and in home direct care to our home care services, ensuring the smooth running of our operations. You will be based in our Yass, NSW office and work closely with our home care team.
Responsibilities
Attending consumers home to conduct assessments, developing and reviewing of individual care plans, developing and reviewing budgets based on individual needs and funding.
Ongoing monitoring and reassessment
Liaise with Home Care Coordinator and Care Manager to coordinate consumer care reviews
Referrals to external service providers
Supporting care staff with consumer care requirements and changes
Assist with Home Care Coordinator and Office Manager as required to coordinate the scheduling and rostering of care staff to ensure seamless services delivery.
Building strong relationships with consumers and families to ensure the delivery of safe, high quality and person-centred care
Handle incoming enquires and manages intake of new consumers
Maintain detailed records and documentation in accordance with the Home Care package guidelines for consumers.
Maintain office-based records specific to consumer care, business continuity and operations
Attend staff meetings and participate in education programs and training.
Cover of consumer services in the event of staff leave and illness
Manage third party brokerage agreements
Act in the Home Care Coordinator position when they are on leave receiving higher duties allowances
Attend to any other Home Care duties as directed by the Home Care Coordinator or CEO
What we're looking for
Proven experience in an administrative support role, preferably within the aged care or home care sector
Strong communication and interpersonal skills, with the ability to liaise effectively with clients, families and the care team
Excellent organisational and time management skills, with the ability to prioritise tasks and meet deadlines
Proficient in using Microsoft Office suite, including Word, Excel and Outlook
Certificate in Aged care, community Service or related discipline
Covid -19 (3 doses) and influenza vaccinations
A genuine interest in and commitment to supporting older adults and their families
A positive, friendly and helpful attitude
What we offer
At Yass Valley Aged Care Ltd, we are committed to creating a supportive and inclusive workplace where our employees can thrive. We offer a range of benefits, including:
Competitive pay with not-for profit salary packaging options
Leave loading as a type benefits 17.5%
Employee assistance program and wellbeing initiatives
Paid industry training
About us
Yass Valley Aged Care Ltd is a trusted provider of aged care services in the local community. With a focus on person-centred care, we strive to enhance the quality of life for older adults and support them to live independently in their homes. Our team of dedicated professionals are committed to delivering exceptional care and support to our clients.
If this exciting opportunity appeals to you, we encourage you to
apply now
.
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