Transport Operations Manager

3 days ago

City Of Wyndham, Australia ANC Delivers Full time

About the Role:

We are seeking a highly motivated and experienced Transport Supervisor to join our team at ANC Delivers. As a Transport Supervisor, you will be responsible for leading, coaching, and retaining a high-performing team of Delivery Professionals.

Key Responsibilities:

  • Lead and coach a team of Delivery Professionals to ensure their day-to-day success.
  • Set up your team for success to work safely and productively.
  • Build a positive culture and ensure excellent Driver retention rates.
  • Partner with Allocators and the operations team to create high standards, accountability, and a culture of continuous improvement and growth of our Delivery Professionals.
  • Use data to identify opportunities within delivery teams and current processes.
  • Collaborate with operations to design, build, and execute process improvement projects to ensure success for our Delivery Professionals and to improve driver experience, also resulting in an improved customer experience.
  • Work with our Delivery Professionals and operations team to ensure our robust initiatives are being executed to continue to improve driver safety & wellbeing.

Requirements:

  • You're a proven leader with a flexible and adaptable attitude for our diverse environment.
  • You're enthusiastic, energetic, and highly motivated.
  • You're a patient and positive communicator with strong verbal and written skills.
  • You're experienced in improving driver engagement levels.
  • You have experience working within the transport industry, particularly a thorough understanding of transport departments, their activities and general industry conditions and types of services offered by ANC.
  • You're tech savvy with good computer skills, able to easily work in Microsoft Word, Excel and Power Point.

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