
Senior Claims Administrator
2 days ago
We are seeking a highly skilled Claims Professional to join our team. As a Claims Coordinator, you will play a critical role in providing exceptional customer service and administration of property insurance claims.
Key Responsibilities:
- Maintain high-level communication with stakeholders
- Liaise with policyholders on key decisions related to their works
- Liaise with insurance companies and loss adjusters throughout the claim life
- Assist with daily telephone calls, emails, and administration
- Process new claims, arrange estimators, and submit quotes while meeting KPIs
- Monitor incoming and outgoing correspondence
- Maintain up-to-date records in our database
Requirements:
- Experience in Property Insurance Claims or a similar background
- Results-driven with a focus on meeting and exceeding KPIs
- Exceptional organizational and time management skills
- Superior customer service skills
- Proactive and solution-focused approach
- Excellent verbal and written communication skills
- Strong attention to detail
- High computer competency in Microsoft Office tools
- Ability to thrive in a team environment
What We Offer:
This is a fast-paced, customer-service focused environment requiring a positive attitude, attention to detail, and a proactive manner.
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