Claims Administrator

1 week ago

Perth, Western Australia beBeeInsuranceClaims Full time $63,000 - $87,000

Our Insurance Claims Team is looking for a skilled and customer-focused administrator to join our Perth office. As an Insurance Claims Administrator, you will be the first point of contact for customers making claims on their policies. You will enjoy talking to clients over the phone, have a positive attitude towards problem-solving, and like working in a supportive team environment.

About the Role:
  • You will handle incoming calls and emails from customers, responding promptly and professionally to their queries.
  • You will process claims efficiently, ensuring all necessary information is collected and documented accurately.
  • You will work closely with colleagues to resolve complex issues and provide solutions that meet customer needs.
About You:
  • You have excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • You are able to work independently and as part of a team, prioritizing tasks and managing your time effectively.
  • You have a positive 'can-do' attitude, with a willingness to learn and take on new challenges.
Benefits:
  • We offer a competitive salary, which increases with length of service.
  • You will receive 22 days annual leave plus bank holidays, with opportunities to increase this with length of service.
  • We provide full training and development opportunities, helping you to grow and succeed in your role.
About Our Agency:

We are a well-established and consistently high-performing agency, with a friendly and supportive team. We pride ourselves on excellent customer service, and we are committed to providing a positive and inclusive work environment.

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